The Short variation: if you should be searching for exclusive engagement ring or unique wedding gift, Leibish & Co. provides a strong supply of top-quality, colorful, and conflict-free diamonds and gems. The family-run company is operating online since 1998 with your own touch with which has generated repeat business worldwide. Leibish & Co. allows you purchase loose stones or perhaps to utilize the free “Design Your Own” instrument to take your perfect bit of jewelry alive. With many years of experience and strong design under their buckle, Leibish & Co. is on the brink of increasing their stock to watches and various other extras.
Whenever Leibish Polnauer founded 1st on the web diamond company in 1998, it got almost the full time to publish one image and description to his website â but he was a visionary whom watched prospective in the fledgling world of ecommerce. “as he sees the potential in a concept, he will try everything in the capacity to progress with-it,” said Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish created a fruitful, family-run procedure along with his wife and kids providing in leadership opportunities. They’ve cultivated a successful web business with offices located worldwide. Leibish & Co. is actually a leader in unique coloured diamonds and gems being hard to find elsewhere. The expensive diamonds will also be conflict-free, that’s a significant factor for most consumers.
“men and women arrive at you simply because they seek out something a tiny bit different, one thing a little more special than what everybody else has actually,” Benji stated.
While Leibish & Co. supplies top-quality traditional expensive diamonds, the organization focuses primarily on colorful, distinctive precious jewelry. When questioned the reason why the business enterprise has actually these increased client return rate, Benji quickly pinpoints the reason.
“It is a mix of exceptional services and products, fantastic solution, and precious jewelry crafted for the greatest quantities of brilliance,” he said. “The jewellery we make isn’t your daily, mass-produced type of item. Every piece is custom-made to perfectly suit the diamond or gemstone picked by the client.”
A family group Affair With individual Service
Leibish & Co. is a true family members company, with Leibish’s family playing crucial functions inside organization.
Leibish serves as creator and chairman for the business, while their spouse, Rosi, will be the business’ Events management. Their particular oldest daughter, Chavi, serves as the Lead Jewelry Designer â that is a massive responsibility since custom precious jewelry accocunts for significantly more than 50% of the organizations company, Benji mentioned.
Leibish’s oldest daughter, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who is a graduate of Gemological Institute of The united states, may be the fundamental Diamond Buyer for business. “Shmulik is, actually, among a lot of talented tone diamond experts in the,” Benji said.
Leibish’s boy Itzik could be the business’s COO and runs the ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the company’s CFO.
“As one of the longtime members of the team, I am able to tell you that, although there is not any connection, they think about myself, among others, section of their family,” Benji mentioned. “We bring our personal expertise into business, but work together to regularly expand the company.”
Customers are also handled like family at Leibish & Co., where in fact the business invests energy into individual solution and product sales. “have you ever handled one specific broker, for instance, that’s the exact same person you will definitely constantly manage, it doesn’t matter what you might be phoning or writing in approximately,” Benji mentioned. “we do not rely on driving customers to various divisions if they have a question or particular problem they would like to deal with.”
Clients originate from all around the World
Leibish has some distinct clients: there are people, exactly who mostly store through the website, stores, and people inside trade company, just who usually visit the company’s major offices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are through the US. Their subsequent most widely used audience is Canada, with great britain, Australia, Hong Kong, plus the remainder of Europe.
Consumers at each and every stage of existence store at Leibish & Co., though the majority are between the years of 35 and 54, Benji stated. Moreover, the firm garners roughly 300,000 web site check outs monthly â and keeps a lot of their clients finding its way back.
“with more than a 70percent return consumer status, we stay among the most popular businesses inside our niche,” he said.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. carries high-end jewellery, but in addition preserves inventory flexibility, especially for on line consumers, Benji said. The company carries a huge selection of loose diamonds and important gemstones, but their key items are tailored precious jewelry designs.
“We keep a large collection of multicolor diamond and gem stone precious jewelry, with some with the rarest shades actually ever observed,” he stated. “Our company is known most readily useful by all of our bread-and-butter products â yellowish diamond and red diamond wedding bands. But we sell diamond jewelry of virtually every tone, and precious gems â such as sapphires, emeralds, and rubies. We sell jewellery crafted with colorless diamonds, too, but our knowledge is in the field of color.”
For customers who have anything planned and want help making it an actuality, Leibish & Co. supplies a “Design your personal” jewelry instrument, which Benji said is actually its top product.
“Naturally, while looking for a unique piece, folks usually wish specific stones and placing styles they have currently dropped in love with,” he said. The “Design Your Own” tool enables consumers to construct an item utilising the stone, setting, and steel regarding option.
“It allows these to deliver their unique goals your â with this knowledge in design,” Benji informed united states.
Add-ons & unique using the internet Tools in Store for Leibish & Co.
because seems toward the long term, Leibish & Co. is gradually shifting toward higher-ticket items plus item range. The business seems comfy branching over to new products due to the commitment and love it pertains to finest their current designs.
“We have spoken of introducing a variety of accessories â such as for instance deluxe watches, bags, plus pencils,” Benji stated. “But we decided to hold back until we initially perfected our main line of item, in fact it is diamond jewelry.”
Leibish & Co. can be researching ways to continue refining its preferred internet site, also. A good way it intentions to improve their web experience is by bringing in augmented real life functions, that may provide digital shoppers a lot more of an in-store experience.
As a business enterprise with its roots in colourful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal industry which views modification as exemption, not the rule.